ICT Officer

Warm greetings to you in Jesus’ name.

Vacant positions within the RCCG Europe Continent Head Office, Stevenage.

Salary: Competitive

Job Description – IT Officer

JOB SUMMARY
• Answer user inquiries regarding computer software or hardware operation to
resolve problem.
• Install and perform minor repairs to hardware, software or peripheral
equipment following design or installation specifications.
• Set up equipment for employee use, performing or ensuring proper
installation of cables, operating systems or appropriate software.
• Confer with staff, users and management to establish business requirements
for new systems or modifications
• Refer major hardware or software problems of defective products to vendors
or technicians for service
• Maintain the all reported problems and incidents on the Freshdesk (IT
Customer Service App) Web/Mobile Application platforms.
• Maintain all ICT assets to include software and hardware at all Central Office
premises and offsite at all RCCG UK events.
• Provide IT support to internal and external users on accessing designated
organisational applications
• Manage and configure mobile devices(ipads, phones,tablets) VOIP and
digital/analogue telephone systems
2
• Maintain Active Directory (AD), Group Policy, On site Veeam backup,
Microsoft Exchange, VMWare, Firewall, VPN and Anti-virus on Windows
Server 2008/2012 and Azure Cloud.
• Maintain an inventory of all Central Office assets, hardware, software,
SaaS/IaaS subscriptions and licenses.
• Provide technical support and training to staff on Microsoft Office suites.
• Work on hardware, Windows Operating System and MSOffice rollout projects
• Work on Software/Web Application development applying DevOps Tools
during the Software Development Life Cycle.
• Develop Macros, Scripts, Web based Applications using Web technologies
(.Net,C#, Java, XML, HTML, PHP,SQL etc.)
• Configure Web based applications ( GoToWebinar, Quick Books Online,
EventBrite, Google Docs,MailChimp and other Automation Tools

All applications should be submitted with the following;

i) Cover Letter

ii) Curriculum Vitae

iii) Proof of eligibility to work in the UK (share code)

Applications should please be sent to recruitment@rccg.co.uk  not later than the 14^th of March 2024.

Kindly note that there is no COS sponsorship for any of these roles.

Thank you and God bless.

Regards,

HR Team