Virtual Assistant

Etsy Order Management Virtual Assistant

Hello,

Infinite Style Co, a rapidly expanding Etsy store specializing in personalized clothing, is seeking a dedicated and skilled Virtual Assistant to streamline our order management process. Your role will be pivotal in ensuring each unique customer request is meticulously processed and executed.

Responsibilities:
1. Order Management: Efficiently manage incoming orders, ensuring each customer's personalization requirements are accurately captured and communicated to our designer.

2. Design Document Coordination: Work closely with the designer to fill out design documents correctly based on customer specifications. This involves a keen eye for detail and understanding of design elements.

3. Communication Liaison: Act as the primary point of contact between customers and our design team. Ensure that customers are regularly updated and their feedback is promptly addressed.

4. Preview and Approval Process: Coordinate the creation of design previews using Printful and Printify. Ensure that all design previews are sent to customers for approval before the final production phase.

5. Excel Proficiency: Utilize Excel or similar software for order tracking and management, ensuring accuracy and efficiency in the process.

6. Platform Proficiency: Proficiency in using Printful and Printify platforms for managing the embroidery and direct-to-garment product lines.

7. Design Skills (Desirable): Ability to use design tools like Canva for basic editing or creating simple mock-ups, although this is not a primary responsibility.

Opportunity for Growth:
As Infinite Style Co continues to grow, there will be opportunities for role expansion and involvement in more complex tasks, offering a rewarding and dynamic work experience.

Payment Structure:
• Daily Volume: Approximately 20-50 orders
• Daily Budget: $40 

Incentive for Efficiency:

High-quality and efficient work will be recognized, and there are opportunities for increased compensation based on performance and added responsibilities.

How to Apply:

We are looking for someone who is organized, detail-oriented, and comfortable working in a fast-paced environment. If you have experience in virtual assistance, particularly in order management, and are proficient in the tools mentioned,

• Please send your resume highlighting relevant experience.

• A brief cover letter outlining your skills in order management and proficiency in Printful, Printify, Excel, and (optionally) design tools like Canva.

• Any examples of previous similar work would be advantageous.

Timescale:

All orders must be managed and processed on the same day to maintain efficiency and customer satisfaction.

Join Us:

We are excited to welcome a new member to our team who is as passionate about delivering exceptional service to our customers as we are. We look forward to reviewing your applications and working together to make Infinite Style Co a continued success.

Best regards, Infinite Style Co

Click this link to Apply directly to the company with your proposal and CV

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Email:

Website: https://infinitestylestt.com